Our Process
A Transparent Look at How We Serve Our Clients
From the first call to the follow-up, every step of working with A New Leaf Painting is designed to be clear, stress-free, and centered entirely around you. Here is exactly what to expect.
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Contact Us
Reach out by phone, text, or through our online estimate form — whichever is easiest for you. We return every request the same day. If you contact us after hours or on the weekend, you will hear back the next business day. No voicemail black holes. No waiting around.
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On-Site Estimate
A New Leaf Painting’s estimator will meet you at your home to walk every surface, assess conditions, identify any repairs needed, and build a detailed, itemized proposal. You will receive your written estimate on the spot — or by the next business day at the latest.
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Color Consultation
Choosing the right color is harder than it sounds — especially in Florida, where intense natural light makes colors look completely different on your walls than they do on a paint chip. We offer a free color consultation on select projects and bring large-format samples directly to your home so you can see exactly how your colors will look before we start. No guessing. No regrets.
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Getting on the Calendar
Once you’re ready to move forward, a 10% deposit secures your spot on our schedule and you’ll receive an email confirmation with your project start date. As your start date approaches, we’ll reach out to confirm timing and answer any remaining questions. For exterior projects, pressure washing is scheduled separately in the weeks prior to the paint date.
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What’s Next? Client Responsibilities & FAQ
Once you’re booked, there are a few things we ask of you before the project begins. Being prepared means your project starts on time, runs smoothly, and finishes exactly the way you imagined. We’ve put together detailed action plans for both interior and exterior projects — here’s a quick overview of what to expect from each.
Interior Projects
Before we arrive, please remove pictures, small items from the areas being painted. Empty bookshelves and countertops if they’re in the work zone. Final color selections must be submitted 3–7 days before start.
Exterior Projects
Before we arrive, please remove decorations, and small accessories away from the house. Trim back any landscaping growing against the siding. Final color selections must be submitted 3–7 days before start.
Frequently Asked Questions Before Your Project Starts
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Pre-Job Walkthrough
On the first day of your project, your on-site Project Manager walks the job with you before a single drop of paint is opened. We review the estimate together, walk every surface, confirm your color selections, and make sure the crew understands exactly what you expect. This is how we eliminate miscommunication before it can happen — not after.
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Prep Work
You’ve heard it before — prep work makes the paint job. This is where the real craftsmanship happens and where most painters cut corners. We don’t. Every surface gets the preparation it needs before a brush or roller touches it.
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Painting
This is where the transformation happens. Our uniformed, background-checked crew applies premium Sherwin-Williams Emerald and Benjamin Moore Aura — minimum two coats on every surface, every time. Clean lines. Even coverage. No shortcuts. And every single day, before we leave, the jobsite is cleaned up completely. You should never feel like you’re living in a construction zone.
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Final Walkthrough & Touch-Ups
When the painting is complete, your Project Manager walks every room or every surface with you — inch by inch. Anything that doesn’t meet your expectations gets touched up on the spot before we consider the job finished. We do not pack up and leave and hope you’re happy. We confirm it in person. Your satisfaction is the only signal that the project is done.
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Follow-Up Call
Within a week of completing your project, someone from our team will personally reach out to make sure everything exceeded your expectations. This isn’t a formality — it’s how we catch anything we may have missed and how we continue to earn the trust that drives over 60% of our business through referrals. After 25 years and 5,000+ projects, we still pick up the phone.
Ready to Get Started?
Experience a Process Built Around You
Most contractors leave you guessing; we leave you certain. We’ve engineered a seamless, high-performance process centered entirely around your experience. From the first drop cloth to the final inspection, our systematic approach ensures you always know exactly what’s next—eliminating the stress and delivering uncompromising results
No stress. No mess. No surprises. Just a clean, professional paint job backed by 25 years of experience and our Iron-Clad Guarantee.
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